1. About DreamCastle

Mission Statement:
At DreamCastle, we strive to bring comfort and joy to pets with our natural, organic dog beds designed to support joint and mobility health.

Our Story:
DreamCastle was founded in 2018 after our struggle to find the perfect bed for our adopted Silky Terrier, Cherry. Realizing the need for safe, gentle, and easy-to-maintain dog beds, we launched our first product on Kickstarter, which was fully funded. Since then, we’ve sold 1000s of bed and have helped over 600 dogs in Singapore and overseas sleep better.

2. Founders

Meet Alex and Theresia
Hi there! We're Alex and Theresia, the co-founders of DreamCastle. Our journey began with Cherry, our picky Silky Terrier, who refused to sleep on any dog bed we bought her. She would only settle on our bed, leaving us cramped for space.

As an engineer, Alex used his skills to research and develop a bed that would meet Cherry's high standards. Theresia focused on ensuring every detail was perfect, emphasizing comfort and quality. Together, we created DreamCastle, a bed that Cherry finally approved of.

Our first DreamCastle bed launched on Kickstarter and was a huge success, thanks to pet lovers worldwide. Cherry, our inspiration and the proud CEO of DreamCastle, continues to keep us on our toes with her high standards. Our goal is to bring the same level of comfort and happiness to every fur kid out there.

3. Achievements

  • Fully Funded Kickstarter Campaign: Successfully launched and funded our first product on Kickstarter in 2008.
  • Hit our 1000 beds sold milestone: In 2024.
  • Featured in CNA (Channel NewsAsia): Highlighted for our innovative approach to pet comfort and health.

4. Our Products and Features

Orthopedic & Organic Dog Beds:

  • Natural Cotton Covers: Gentle on sensitive skin.
  • Organic Kapok Fiber Fill: Moisture repellent for dry and airy beds.
  • Supportive Padding: Cushions dogs from hard flooring, ideal for dogs with arthritis.
  • Natural and Organic Materials: Safe for dogs with sensitive skin.
  • Easy Maintenance: Removable & washable bed cover. Optional Mattress Protectors provide protection against accidental messes.

5. Customer Experience

Free Delivery or Pickup:
We offer convenient options for receiving our products, ensuring a seamless shopping experience for our customers.

50-Night Return Policy:
We are confident in the quality and comfort of our beds. If your dog isn't satisfied, return the bed within 50 nights for a full refund, no questions asked.

Commitment to Quality:
Each bed is hand-prepped to ensure cleanliness and hygiene. We take great care in providing a defect-free product to our customers.

Success Stories:
Over 600 dogs in Singapore and overseas now enjoy better sleep thanks to DreamCastle.

Customer Testimonials:
"I’ve bought 2 rectangular beds for our 2 pups and they have been loving their beds. The knitted baskets are lovely too! All in all, I love their products and customer service!"

"My second purchase of the bed. The size and thickness is just nice and the bed feels cool and comfy."

"Super cute and cooling bed! my dachshund loves sleeping in it! very pleasant experience purchasing the product and prompt replies! thank you for this product!"

"Dream castle were really helpful in answering my questions when I was ordering the bed. Once the bed arrived, super impressed with the quality…. Thank you so much! :)"

6. Hi-Res Images

7. Contact Information